If you are not receiving activation or notification emails from help@edifyathome.com when registering, listing auctions, bidding on auctions, or while utilizing other site features, it may be due to a spam filter either resident on your system, employed by your internet service provider, or employed by your webmail service provider.

If our site auction emails are being blocked by a spam filter resident on your local system, you may be able to prevent the filtering by adding help@edifyathome.com to your contact list within your email client, or by modifying the configuration of your filtering software by adding help@edifyathome.com to a “safe senders list”.

If our site auction emails are being blocked by your internet or webmail service provider, you will need to contact your provider and ask them to “white list” emails from help@edifyathome.com.

If you have any additional questions or require our assistance please do not hesitate to contact us.